07/03/2024

ARRL Logbook of The World¿ (LoTW¿)[1] returned to service July 1, 2024. It had been offline as part of a systems service disruption[2].

As work progressed on the network, some users encountered LoTW opening briefly during which some 6600 logs were uploaded. The logs were not processed until this weekend as we tested that the interfaces to LoTW were functioning properly.

We are taking steps to help manage what will likely be a huge influx of logs. We are requesting that if you have large uploads, perhaps from contests or from a DXpedition, please wait a week or two before uploading to give LoTW a chance to catch up. We have also implemented a process to reject logs with excessive duplicates. Please do not upload your entire log to "ensure" your contacts are in LoTW as they will be rejected.

Despite this request, we have seen several recent DXpeditions upload large log files and many amateurs have uploaded logs with excessive duplicates. This negatively impacts the backlog time.

Lastly, please do not call ARRL Headquarters to report issues you are having with LoTW. You can contact support at LoTW-help@arrl.org[3].

Through the end of the year, you may experience planned times when LoTW will be unavailable. We have been using this time to evaluate operational and infrastructure improvements we would like to make to LoTW. Those times will be announced.

We appreciate your patience as we worked through the challenges keeping LoTW from returning to service. We know the importance of LoTW to our members, and to the tens of thousands of LoTW users who are not ARRL members. LoTW[4], just behind QST[5], is our second most popular ARRL benefit. 


[1] https://arrloffice-my.sharepoint.com/personal/sharrop_arrl_org/Documents/lotw.arrl.org
[2] http://arrl.org/news/arrl-systems-service-disruption
[3] mailto:LoTW-help@arrl.org
[4] http://www.arrl.org/lotw
[5] http://www.arrl.org/magazines

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