• User Account Keeps Getting Deleted

    From Daryl Stout@TBOLT to Digital Man on Saturday, August 06, 2022 20:11:13
    Rob,

    One of my active users, keeps having to re-apply for access, as his
    account for whatever reason, keeps getting deleted by the system. He
    is not on the twit list, and helps me find glitches, etc., plus is an
    active message poster and doorgame user. In short, I have no problems
    with him.

    I have checked all the variables to make sure his account doesn't
    expire, and he logs in nearly every day...but his is the only user
    account that ends up getting deleted somehow, and he has to keep
    applying for access. It's obviously frustrating for both of us.

    Daryl
    ---
    ■ Synchronet ■ The Thunderbolt BBS - Little Rock, Arkansas
  • From MRO@BBSESINF to Daryl Stout on Sunday, August 07, 2022 09:33:00
    Re: User Account Keeps Getting Deleted
    By: Daryl Stout to Digital Man on Sat Aug 06 2022 08:11 pm

    Rob,

    One of my active users, keeps having to re-apply for access, as his account for whatever reason, keeps getting deleted by the system. He
    is not on the twit list, and helps me find glitches, etc., plus is an
    active message poster and doorgame user. In short, I have no problems
    with him.

    I have checked all the variables to make sure his account doesn't
    expire, and he logs in nearly every day...but his is the only user
    account that ends up getting deleted somehow, and he has to keep
    applying for access. It's obviously frustrating for both of us.


    daryl, without screenshots of your system settings we can only take your word for it that you have everything setup correctly.

    provide screenshots of the user's settings. and the security level you set him to.

    you also didn't say how frequently he is removed from your system.
    did you try giving him a perm exemption?
    ---
    ■ Synchronet ■ ::: BBSES.info - free BBS services :::
  • From Digital Man to Daryl Stout on Monday, August 08, 2022 17:38:02
    Re: User Account Keeps Getting Deleted
    By: Daryl Stout to Digital Man on Sat Aug 06 2022 08:11 pm

    One of my active users, keeps having to re-apply for access, as his account for whatever reason, keeps getting deleted by the system. He
    is not on the twit list, and helps me find glitches, etc., plus is an
    active message poster and doorgame user. In short, I have no problems
    with him.

    I have checked all the variables to make sure his account doesn't
    expire, and he logs in nearly every day...but his is the only user
    account that ends up getting deleted somehow, and he has to keep
    applying for access. It's obviously frustrating for both of us.

    If/when sbbs deletes a user, it always logs the reason why. Have you check the logs?
    --
    digital man (rob)

    Sling Blade quote #10:
    Morris: I stand on the hill, not for thrill, but for the breath of a fresh kill Norco, CA WX: 90.0°F, 39.0% humidity, 14 mph SE wind, 0.00 inches rain/24hrs
  • From Daryl Stout@1:2320/33 to Digital Man on Tuesday, August 09, 2022 16:02:00
    Rob,

    If/when sbbs deletes a user, it always logs the reason why. Have you
    check the logs? --

    I haven't...but I will. I didn't think users could delete their account
    on their own. Would it be in the ERROR.LOG file or elsewhere?

    Daryl

    ... Procrastination Day Has Been Postponed!
    === MultiMail/Win v0.52
    --- SBBSecho 3.15-Win32
    * Origin: The Thunderbolt BBS - Little Rock, Arkansas (1:2320/33)
  • From Digital Man to Daryl Stout on Thursday, August 11, 2022 09:41:21
    Re: User Account Keeps Gettin
    By: Daryl Stout to Digital Man on Tue Aug 09 2022 04:02 pm

    Rob,

    If/when sbbs deletes a user, it always logs the reason why. Have you check the logs? --

    I haven't...but I will. I didn't think users could delete their account
    on their own.

    They can't, normally. But if the sysop (you) has their system configured to automatically delete accounts after a certain amount of inactivity (SCFG->System->Maximum Days of Inactivity), then sbbs can and will delete inactive accounts.

    Would it be in the ERROR.LOG file or elsewhere?

    It'd be in the same log output as the terminal server and event thread. Look for "DAILY: System maintenance begun" to find the log output from the sbbs daily maintenance.
    --
    digital man (rob)

    Synchronet "Real Fact" #80:
    85 SBBSecho registrations were sold (at $49) between 1994 and 1996
    Norco, CA WX: 80.7°F, 46.0% humidity, 1 mph ESE wind, 0.00 inches rain/24hrs
  • From dragon@IPTIA to Digital Man on Thursday, August 11, 2022 14:49:20
    On 8/11/2022 12:41, Digital Man wrote:
    Re: User Account Keeps Gettin
    By: Daryl Stout to Digital Man on Tue Aug 09 2022 04:02 pm

    It'd be in the same log output as the terminal server and event thread. Look for "DAILY: System maintenance begun" to find the log output from the sbbs daily maintenance.


    I seem to be missing some log files. Where are these configured?

    ---
    Synchronet IPTIA - bbs2.ipingthereforeiam.com:2323
  • From dragon@IPTIA to dragon on Thursday, August 11, 2022 14:53:23
    On 8/11/2022 14:49, dragon wrote:
    On 8/11/2022 12:41, Digital Man wrote:
       Re: User Account Keeps Gettin
       By: Daryl Stout to Digital Man on Tue Aug 09 2022 04:02 pm

    It'd be in the same log output as the terminal server and event
    thread. Look for "DAILY: System maintenance begun" to find the log
    output from the sbbs daily maintenance.


    I seem to be missing some log files.  Where are these configured?

    Never mind.

    ---
    Synchronet IPTIA - bbs2.ipingthereforeiam.com:2323