• [VOICENWS] Net: eComStation for business

    From VOICE News Service@1:3634/1000 to All on Thursday, August 22, 2013 07:23:47

    ++ From the VOICE OS/2-eCS News Service http://www.os2voice.org ++

    From: egDESPAM@DESPAMecomstation.ru

    What means aimed to organize work are available in eComStation?

    * Chat for group of workers, located in different offices / cities - ?

    * Generate tasks for workers - ?

    * Queue of customers and N employees - ? How to give access to the queue (so employees can monitor the queue, change status of the orders)?

    * Keep record of hardware / commodities (internal, without web-interface)

    * Small phone call center: detect number, show information about the customer from DB.

    See also: Order database for eCS -- http://ecomstation.ru/commentnews.php?id=2304

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    * Origin: Waldo's Place USA Internet Gateway (1:3634/1000)